Patient Access Specialist II - Registration & Scheduling

Cook Children's Health Care System; Mansfield (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Cook Children's Health Care System in Mansfield is seeking a Patient Access Specialist to manage patient registrations with accuracy, collect demographics and insurance information, and explain legal and compliance-related documents at check-in.

The role supports scheduling, front-office intake, and ensuring HIPAA and patient rights compliance, while maintaining excellent customer service and clear communication.

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to type, spell, write or print legibly with PC knowledge.
• Knowledge of health care terms and insurance concepts preferred.
• Experience in hospital admissions or physician-office settings is advantageous.

Responsibilities

• Handle patient registrations with high accuracy and collect demographic and insurance information.
• Explain and obtain consent for legal, ethical, and compliance documents at check-in.
• Schedule appointments and perform front-office intake tasks.
• Maintain awareness of HIPAA, patient rights, and departmental policies while interacting with patients.

Skills

Interpersonal communication

Customer service

Typing/PC skills

Medical terminology

Education

High School diploma or equivalent

Job description

Cook Children's Health Care System in Mansfield is seeking a Patient Access Specialist to manage patient registrations with accuracy, collect demographics and insurance information, and explain legal and compliance-related documents at check-in.

The role supports scheduling, front-office intake, and ensuring HIPAA and patient rights compliance, while maintaining excellent customer service and clear communication.