Patient Access Specialist II: Registration & Front Desk

Cook Children's Medical Center; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Cook Children's Alliance Multi-specialty Clinic and Urgent Care Center is seeking a Patient Access Specialist to register patients, gather demographics and insurance information, and explain compliance documents at the point of registration. The role supports timely access to services across hospital and clinic settings.

The ideal candidate has strong interpersonal and customer-service skills, basic computer literacy, and 1-2 years in hospital admissions or similar settings.

Qualifications

• High School diploma or equivalent required.
• Ability to type, spell, write or print legibly with general knowledge of personal computers required.
• Strong interpersonal communication, documentation and customer service skills required.
• 1-2 years of Hospital admissions or equivalent experience required.
• Other hospital or physician office or equivalent experience required.
• Medical terminology preferred.
• Knowledge of health care insurance and managed care preferred.

Responsibilities

• Register patients and collect demographic and third-party information with high accuracy.
• Explain and deploy legal, ethical and compliance documents at registration.
• Maintain knowledge of regulatory policies (HIPAA, JCAHO, etc.).
• Schedule appointments and perform front office intake functions.
• This position does not provide direct patient care but may operate in patient care areas.

Skills

Interpersonal communication

Customer service

Documentation

Attention to detail

Education

High School diploma

Job description

Cook Children's Alliance Multi-specialty Clinic and Urgent Care Center is seeking a Patient Access Specialist to register patients, gather demographics and insurance information, and explain compliance documents at the point of registration. The role supports timely access to services across hospital and clinic settings.

The ideal candidate has strong interpersonal and customer-service skills, basic computer literacy, and 1-2 years in hospital admissions or similar settings.