Patient Access & Registration Specialist II

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Cook Children\'s Health Care System is seeking a Patient Access Specialist for Alliance Multi-specialty Clinic and Urgent Care Center in Fort Worth. The role focuses on accurate patient registration, demographic collection, and scheduling, with a strong emphasis on compliance and professional, courteous service.

Responsibilities include explaining documents, handling third-party information, and coordinating front-office tasks while maintaining HIPAA standards and payer knowledge.

Qualifications

• High School diploma or equivalent required.
• Ability to type, spell, write or print legibly with general knowledge of personal computers required.
• Strong interpersonal communication, documentation and customer service skills required.
• 1-2 years of Hospital admissions or equivalent experience required.
• Knowledge of health care insurance and managed care preferred.

Responsibilities

• Register patients and collect demographic and third‑party information with high accuracy.
• Explain and deploy required legal, ethical and compliance documents at the time of registration.
• Schedule appointments and perform front office intake functions.
• Maintain knowledge of HIPAA, Patient Rights and Responsibilities and payer policies.

Skills

Interpersonal communication

Customer service

Typing

Attention to detail

HIPAA awareness

Education

High School diploma or equivalent

Medical terminology (preferred)

Job description

Cook Children\'s Health Care System is seeking a Patient Access Specialist for Alliance Multi-specialty Clinic and Urgent Care Center in Fort Worth. The role focuses on accurate patient registration, demographic collection, and scheduling, with a strong emphasis on compliance and professional, courteous service.

Responsibilities include explaining documents, handling third-party information, and coordinating front-office tasks while maintaining HIPAA standards and payer knowledge.