Patient Access Specialist II — Registration & Insurance

Riverside Healthcare; Kankakee (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Riverside Healthcare in Kankakee, IL is seeking a Patient Access Healthcare Associate II to manage patient registration, insurance verification, and specimen processing in a fast-paced environment.

The role emphasizes customer service, accuracy, and adherence to HIPAA/ EMTALA while supporting ambulatory and pre-op workflows. Phlebotomy and EKG tasks may be required, with attention to compliance and professional conduct.

Qualifications

• Experience in patient access, registration, or insurance verification.
• Proficiency with electronic health record (EHR) systems and healthcare software.
• Typing speed of 35 WPM and basic arithmetic skills.

Responsibilities

• Register patients and accurately collect demographic and insurance data.
• Verify insurance coverage and precertification; perform eligibility checks.
• Provide concierge-style patient service and explain financial responsibilities.
• Perform phlebotomy and process specimens as required.

Skills

Patient access

Registration

EHR systems

Typing 35 WPM

Education

High school diploma or equivalent

Phlebotomy certificate or practicum

Job description

Riverside Healthcare in Kankakee, IL is seeking a Patient Access Healthcare Associate II to manage patient registration, insurance verification, and specimen processing in a fast-paced environment.

The role emphasizes customer service, accuracy, and adherence to HIPAA/ EMTALA while supporting ambulatory and pre-op workflows. Phlebotomy and EKG tasks may be required, with attention to compliance and professional conduct.