Patient Access & Registration Specialist II

Heartland Health Services - Central Illinois; Peoria (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health benefits start day 1

PTO 4 weeks accrued per year

10 paid holidays per year

401K match up to 4%

Job summary

Heartland Health Services - Central Illinois in Peoria, IL is seeking a Patient Access Representative 2 to handle patient information, billing data, scheduling, and registration while delivering quality customer service in accordance with policy.

Responsibilities include greeting patients, updating demographics, collecting payments, reconciling daily totals, scheduling, and maintaining confidentiality; on-site work with location flexibility.

Qualifications

• High school diploma or equivalent required.
• Courteous, efficient telephone manners.
• Ability to read/write to review, file, and maintain patient records.
• Reliable transportation; ability to work varying schedules.
• Bilingual in Spanish preferred but not required.

Responsibilities

• Greet patients and visitors and direct calls.
• Update demographic and billing data in the practice management system.
• Collect payments and reconcile daily cash.
• Schedule appointments and remind patients.
• Maintain confidentiality and comply with policies.

Skills

Telephone manners

Interpersonal skills

Data entry

Multi-tasking

Education

High school diploma or equivalent

Job description

Heartland Health Services - Central Illinois in Peoria, IL is seeking a Patient Access Representative 2 to handle patient information, billing data, scheduling, and registration while delivering quality customer service in accordance with policy.

Responsibilities include greeting patients, updating demographics, collecting payments, reconciling daily totals, scheduling, and maintaining confidentiality; on-site work with location flexibility.