Patient Access Concierge II: Registration & Benefits

Edward Elmhurst Health; Northern (KY); Hybrid; USD 27,000 - 40,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career growth opportunities

Tuition reimbursement

Free parking

Health Savings Account options

Retirement plan with company match

Paid time off and holidays

Job summary

Endeavor Health is seeking a Patient Access Representative II to join our team at the Kildeer area. This full-time role handles patient registration, insurance verification, and front-desk duties across multiple sites, ensuring accurate data and timely information for both patients and clinicians.

You will work with a team to collect payments, pre-register outpatients, and support revenue cycle processes, using Epic Registration or Scheduling when available.

Qualifications

• High school diploma required; college degree preferred.
• Minimum 2 years of customer service experience.
• Healthcare patient access or hospital experience preferred.
• HIPAA privacy and security knowledge required.
• Epic Registration and/or Scheduling experience preferred.

Responsibilities

• Register and pre-register outpatients across multiple sites.
• Verify insurance requirements and benefits; collect non-covered fees.
• Provide information to maximize reimbursement and assist providers.
• Navigate multiple software systems with accuracy and security.
• Handle payments and maintain cash drawer; operate office equipment.

Skills

Customer service

Windows pc

Multi-tasking

Communication

Cash handling

Education

High school diploma

College degree preferred

Job description

Endeavor Health is seeking a Patient Access Representative II to join our team at the Kildeer area. This full-time role handles patient registration, insurance verification, and front-desk duties across multiple sites, ensuring accurate data and timely information for both patients and clinicians.

You will work with a team to collect payments, pre-register outpatients, and support revenue cycle processes, using Epic Registration or Scheduling when available.