Patient Access Specialist II: Registration & Billing Support

Baylor Scott & White Health; Waxahachie (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) matching

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 2 in Waxahachie, TX. The role focuses on collecting accurate demographics and insurance data to register patients, verifying benefits, and guiding patients through the process.

Applicants should have 2 years in healthcare or customer service, strong communication, empathy, and precise data-entry skills. The position involves cross-training and mentoring peers to ensure smooth patient flow and revenue cycle efficiency.

Qualifications

• 2 years in healthcare or customer service required.
• Strong listening and communication skills.
• Empathy in stressful environments.
• Professional telephone etiquette.
• Accurate data entry and PC skills.

Responsibilities

• Register patients by collecting demographics and insurance details.
• Verify insurance benefits and collect patient responsibilities.
• Cross-train across assigned areas and mentor peers.
• Assist patients to nursing units and provide directions.
• Ensure compliance with cash handling and credentialing policies.
• Support revenue cycle functions and improve patient experience.

Skills

Customer service

Healthcare experience

Communication

Data entry

Typing

Computer skills

Education

High School Diploma/GED

Tools

EMR systems

Microsoft Office

Job description

Baylor Scott & White Health is seeking an Access Services Representative 2 in Waxahachie, TX. The role focuses on collecting accurate demographics and insurance data to register patients, verifying benefits, and guiding patients through the process.

Applicants should have 2 years in healthcare or customer service, strong communication, empathy, and precise data-entry skills. The position involves cross-training and mentoring peers to ensure smooth patient flow and revenue cycle efficiency.