Patient Access Specialist II: Registration & Verification

Baylor Scott & White Health; Irving (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Immediate health and welfare benefits

401(k) with match up to 5%

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Irving, TX seeks an Access Services Representative 2 to collect demographic and insurance information for patient registration and to verify benefits. The role requires collaboration across departments to improve revenue cycle and patient experience.

This position emphasizes patient interaction, accuracy in data entry, and mentoring peers while performing multi-location revenue cycle duties as needed.

Qualifications

• 2 years of healthcare or customer service experience required.
• Excellent listening, interpersonal and communication skills.

Responsibilities

• Conducts patient interviews to obtain demographic and financial data for registration and insurance verification.
• Verify insurance benefits and collect patient financial responsibilities.
• Assist patients to units and escalate issues as needed.

Skills

Healthcare experience

Customer service

Communication skills

Telephone etiquette

Empathy

Multitasking

Data entry

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health in Irving, TX seeks an Access Services Representative 2 to collect demographic and insurance information for patient registration and to verify benefits. The role requires collaboration across departments to improve revenue cycle and patient experience.

This position emphasizes patient interaction, accuracy in data entry, and mentoring peers while performing multi-location revenue cycle duties as needed.