Healthcare Access Rep II: Registration & Billing

Direct Jobs; College Station (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) matching up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to collect demographics and verify insurance for patient registration and billing. You will support multiple areas, cross-train teammates, and mentor peers while ensuring accurate information and smooth patient flow.

Ideal candidates have 2 years of healthcare or customer service experience, strong communication skills, and a detail-oriented approach.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience

Responsibilities

• Collects demographic and insurance information for patient registration and billing.
• Verifies patient eligibility for insurance coverage and benefit levels for services; calculates and collects patient liability.
• Establishes patient liability and deposits per policy; negotiates payment arrangements as needed.
• Assists patients to nursing units with directions, escorts, or mobility assistance.
• Adheres to compliance for order validation, government payors, and patient safety requirements.
• Conducts formal, documented training and serves as a resource to others.
• Performs revenue cycle duties at multiple areas/locations as assigned.

Skills

Customer service

Communication skills

Telephone etiquette

Data entry

Microsoft Office

Education

High school diploma or GED

Job description

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to collect demographics and verify insurance for patient registration and billing. You will support multiple areas, cross-train teammates, and mentor peers while ensuring accurate information and smooth patient flow.

Ideal candidates have 2 years of healthcare or customer service experience, strong communication skills, and a detail-oriented approach.