Patient Access Specialist I Part-Time Day Shift

Springfield Memorial Hospital; Baylis (IL); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

401(k) match

Health insurance

Job summary

Memorial Health is seeking a Patient Access Specialist to coordinate patient entry into hospital and affiliated services. The role focuses on accurate registration, collecting demographics and insurance details, and handling financial communications with patients.

The position requires strong interpersonal skills, data entry accuracy, and the ability to explain registration and payment responsibilities while maintaining compliance and confidentiality across patient care settings.

Qualifications

• High School Diploma required.
• Minimum one year of business office experience preferred, including patient access, billing and collections, insurance principles and practices, accounts receivable.

Responsibilities

• Accurately process patient registration and admission information.
• Collect and verify patient demographic details and insurance information.
• Perform financial collections and explain payment responsibilities.
• Present and explain required legal, ethical, and compliance documents during registration.
• Maintain confidentiality and compliance with healthcare regulations.
• Schedule services such as mammography screenings.
• Serve as a liaison between ancillary departments and Patient Access Services teams.
• Provide service in patient care environments with professionalism and compassion.

Skills

Interpersonal skills

Communication skills

Customer service

Data entry

Electronic documentation

Attention to detail

Problem solving

Verbal persuasion

Negotiation

Independent work

Education

High School Diploma

Tools

Registration software

Healthcare systems

Job description

Memorial Health is seeking a Patient Access Specialist to coordinate patient entry into hospital and affiliated services. The role focuses on accurate registration, collecting demographics and insurance details, and handling financial communications with patients.

The position requires strong interpersonal skills, data entry accuracy, and the ability to explain registration and payment responsibilities while maintaining compliance and confidentiality across patient care settings.