Patient Access Specialist II — On-Site Insurance & Auths

University of Miami; Sylvester (GA, FL); On-site; USD 40,000 - 54,000; Full time

Job summary

The University of Miami is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain documents, and collect payments. This role requires obtaining demographic and financial information, verifying eligibility, and coordinating with scheduling to ensure smooth patient flow.

Responsibilities include obtaining authorizations, notifying patients of balances, and maintaining accurate system records while upholding

Qualifications

• High School Diploma or equivalent.
• Two (2) years of relevant experience.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.

Skills

Data entry

Communication

Attention to detail

Discretion with confidential info

Office procedures

Education

High School Diploma or equivalent

Job description

The University of Miami is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain documents, and collect payments. This role requires obtaining demographic and financial information, verifying eligibility, and coordinating with scheduling to ensure smooth patient flow.

Responsibilities include obtaining authorizations, notifying patients of balances, and maintaining accurate system records while upholding