Patient Access Specialist II: Insurance & Billing

University of Miami; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 2 (On-Site) to efficiently register patients for clinical services, verify insurance benefits, and collect payments. The role emphasizes accuracy, confidentiality, and collaboration with scheduling and billing teams.

Core duties include obtaining demographics, confirming insurance eligibility, obtaining authorizations, and maintaining precise documentation in the system.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to communicate effectively in both oral and written form.
• Ability to work independently and/or in a collaborative environment.
• Discretion handling confidential information.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Accounting basics

Attention to detail

Confidentiality

Independence

Teamwork

Effective communication

Education

High School diploma or equivalent

Job description

University of Miami is seeking a Patient Access Representative 2 (On-Site) to efficiently register patients for clinical services, verify insurance benefits, and collect payments. The role emphasizes accuracy, confidentiality, and collaboration with scheduling and billing teams.

Core duties include obtaining demographics, confirming insurance eligibility, obtaining authorizations, and maintaining precise documentation in the system.