Patient Access Specialist I – Insurance & Scheduling

University of Miami; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Tuition remission

Job summary

The University of Miami is seeking a Patient Access Representative 1 (On-Site) to register patients for clinical services, verify insurance benefits, and collect payments, while obtaining required ID and insurance information.

You will use multiple health-system tools such as EPIC MyChart, Cadence, Prelude, and Radiant to ensure accurate pre-service processing and smooth patient flow, including scheduling and no-show management.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of relevant experience.
• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively, both verbally and in writing.
• Ability to handle confidential information with discretion.

Responsibilities

• Registers patients for clinical services and collects necessary information.
• Verifies insurance benefits and reviews eligibility in real time.
• Collects payments and reconciles vouchers at end of day.
• Obtains copies of insurance cards, driver's license, and referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA; obtains signed forms.
• Schedules follow-ups, cancels/edits appointments, and records no-shows accurately.
• Interacts with patients to ensure a welcoming experience and compliant care.
• Answers calls, triages inquiries, and directs or documents messages as needed.

Skills

Communication

Attention to detail

Discretion with information

Data entry

Education

High school diploma or equivalent

Tools

EPIC MyChart

Grand Central ADT

Cadence

Prelude

Radiant

OP Time

Care Everywhere

Resolute

Nice inContact

Aria Oncology

Job description

The University of Miami is seeking a Patient Access Representative 1 (On-Site) to register patients for clinical services, verify insurance benefits, and collect payments, while obtaining required ID and insurance information.

You will use multiple health-system tools such as EPIC MyChart, Cadence, Prelude, and Radiant to ensure accurate pre-service processing and smooth patient flow, including scheduling and no-show management.