Patient Access Specialist: Insurance Verification & Scheduling

University of Miami; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain documents, and collect payments. This on-site position supports the UHealth – Department of Patient Access, delivering efficient financial clearance for scheduled accounts.

Required is a high school diploma and at least 2 years of relevant experience, with strong attention to detail and the ability to handle confidential information.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to process and handle confidential information with discretion.
• Ability to communicate effectively in both oral and written form.
• Ability to work independently and/or in a collaborative environment.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Accounting procedures

Attention to detail

Discretion with confidential info

Effective communication (oral & writt

Independent / collaborative work

Education

High School diploma or equivalent

Job description

University of Miami is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain documents, and collect payments. This on-site position supports the UHealth – Department of Patient Access, delivering efficient financial clearance for scheduled accounts.

Required is a high school diploma and at least 2 years of relevant experience, with strong attention to detail and the ability to handle confidential information.