Patient Access Specialist II - On-Site Healthcare

University of Miami (old); Miami (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The University of Miami is hiring a Patient Access Representative 2 (On-Site) in Miami, Florida, to register patients for clinical services, verify insurance, explain documents, and collect payments. The role requires strong communication and teamwork to support financial clearance and accurate record-keeping.

Ideal candidates have a high school diploma or equivalent and at least 2 years of relevant experience, with proficiency in common office software and a patient-focused approach to service.

Qualifications

• High school diploma or equivalent; relevant experience preferred.
• Ability to learn new procedures, technologies, and protocols.
• Strong written and verbal communication skills.
• Comfort with using office software and computer applications.

Responsibilities

• Registers patients for clinical services and collects demographic and financial information.
• Verifies insurance benefits and eligibility; explains documents to patients.
• Collects payments and notifies patients of any liabilities.
• Maintains accurate records and documentation in the system of record.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent/relevant experience, certification or license

Job description

The University of Miami is hiring a Patient Access Representative 2 (On-Site) in Miami, Florida, to register patients for clinical services, verify insurance, explain documents, and collect payments. The role requires strong communication and teamwork to support financial clearance and accurate record-keeping.

Ideal candidates have a high school diploma or equivalent and at least 2 years of relevant experience, with proficiency in common office software and a patient-focused approach to service.