Patient Access Specialist II - On-Site

University of Miami; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

The University of Miami UHealth - department of Patient Access at SoLé Mia is seeking a Patient Access Representative 2 (On-Site) to register patients, verify insurance benefits, explain documents, and collect payments for clinical services.

Responsibilities include obtaining demographics, ensuring financial clearance, contacting families or physicians for missing information, verifying eligibility, and coordinating with scheduling to add patients while maintaining accurate records.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• Minimum 2 years of relevant experience required.
• Bilingual preferred.
• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Skills

Bilingual (preferred)

Attention to detail

Communication skills

Independent and collaborative work

Discretion with confidential data

Education

High school diploma

Bachelor's degree preferred

Job description

The University of Miami UHealth - department of Patient Access at SoLé Mia is seeking a Patient Access Representative 2 (On-Site) to register patients, verify insurance benefits, explain documents, and collect payments for clinical services.

Responsibilities include obtaining demographics, ensuring financial clearance, contacting families or physicians for missing information, verifying eligibility, and coordinating with scheduling to add patients while maintaining accurate records.