Patient Access Specialist II — On-Site, Impactful Scheduling

University of Miami; Miami (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

The University of Miami Health System is seeking a Patient Access Representative 2 (On-Site) in Miami for UHealth Tower. The role registers patients for clinical services and verifies benefits.

You will collect payments, obtain authorizations, and maintain accurate records while complying with university policies. Shifts can start as early as 4:30 AM and may include weekends; on-site at UHealth Tower.

Qualifications

• High school diploma or equivalent; minimum 2 years relevant experience.
• General knowledge of office procedures and operations.
• Accurate data entry with minimal errors.
• Strong oral and written communication skills.
• Attention to detail in all tasks.
• Ability to handle confidential information with discretion.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information for financial clearance.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms eligibility; notifies relevant parties if failed.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains records and documentation in the system of record.
• Adheres to policies and safeguards University assets.

Skills

Data entry

Communication

Attention to detail

Discretion with confidential info

Office procedures

Interpersonal skills

Education

High School diploma or equivalent

Job description

The University of Miami Health System is seeking a Patient Access Representative 2 (On-Site) in Miami for UHealth Tower. The role registers patients for clinical services and verifies benefits.

You will collect payments, obtain authorizations, and maintain accurate records while complying with university policies. Shifts can start as early as 4:30 AM and may include weekends; on-site at UHealth Tower.