Patient Access Representative 2 (On-Site) (U)

University of Miami; Miami (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

The University of Miami Health System is seeking a Patient Access Representative 2 (On-Site) in Miami for UHealth Tower. The role registers patients for clinical services and verifies benefits.

You will collect payments, obtain authorizations, and maintain accurate records while complying with university policies. Shifts can start as early as 4:30 AM and may include weekends; on-site at UHealth Tower.

Qualifications

• High school diploma or equivalent; minimum 2 years relevant experience.
• General knowledge of office procedures and operations.
• Accurate data entry with minimal errors.
• Strong oral and written communication skills.
• Attention to detail in all tasks.
• Ability to handle confidential information with discretion.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information for financial clearance.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms eligibility; notifies relevant parties if failed.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains records and documentation in the system of record.
• Adheres to policies and safeguards University assets.

Skills

Data entry

Communication

Attention to detail

Discretion with confidential info

Office procedures

Interpersonal skills

Education

High School diploma or equivalent

Job description

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami,

Location: UHealth TowerSchedule: Monday through Friday, including weekends as needed. Weekly schedule varies. Shift hours fall between 4:30 AM and 5:00 PM (8-hour floating shift). The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

CORE JOB FUNCTIONS

• Obtains, confirms, and enters demographic, financial, and clinical information necessary forfinancial clearance of scheduled patient accounts.


• Contacts patients' families or physicians' offices to obtain missing insurance information.


• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patientand referring physician in the event of failed eligibility.


• Collaborates with scheduling departments to identify add-on patients.


• Obtains necessary authorizations, pre-certifications, and referrals.


• Notifies patients of liabilities and collects funds.


• Maintains appropriate records, files, and accurate documentation in the system of record.


• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

High School diploma or equivalentMinimum 2 year of relevant experienceKnowledge, Skills, and Attitudes:General knowledge of office procedures and operations.Skill in data entry with minimal errors.Ability to communicate effectively in both oral and written form.Skill in completing assignments accurately and with attention to detail.Ability to process and handle confidential information with discretion.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Equal Opportunity Employer

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:Full timeEmployee Type:StaffPay Grade:H4