Patient Access Representative 2 (On-Site)

University of Miami; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

University of Miami UHealth - Department of Patient Access at Doral is seeking a Patient Access Representative 2 for an on-site role. The candidate will register patients for clinical services, verify insurance benefits, and collect payments while ensuring accurate documentation.

Core responsibilities include obtaining and confirming demographic and financial data, contacting offices for missing information, verifying eligibility, and coordinating with scheduling for add-ons.

Qualifications

• High School diploma or equivalent required.
• 2+ years of relevant experience preferred.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to handle confidential information with discretion.
• Ability to work independently and/or in a team.
• Excellent written and verbal communication skills.

Responsibilities

• Registers patients for clinical services by collecting necessary information and verifying insurance benefits.
• Contacts patients or physicians' offices to obtain missing insurance information.
• Verifies insurance eligibility and notifies if coverage is not eligible.
• Collaborates with scheduling to identify add-on patients and obtain authorizations.
• Collects patient liabilities and payments; documents accurately in the system.
• Maintains accurate records and adheres to University policies.

Skills

Communication skills

Attention to detail

Discretion with information

Independent / collaborative work

Education

High School diploma or equivalent

Job description

The University of Miami UHealth - Department of Patient Access at Doral has an exciting opportunity for a Patient Access Representative 2.

Core Job Summary:

The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Core Responsibilities:

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• High School diploma or equivalent
• Minimum 2 years of relevant experience
• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer.

Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time

Employee Type: Staff