Patient Access Specialist II: Insurance Verification & Registration

Children's Hospital of The King's Daughters; Virginia Beach (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

The Patient Access Technician at Children's Hospital of The King's Daughters Services (CHKDHS) supports the revenue cycle by accurately collecting data, documenting it, and retrieving information from computerized systems. Reports to department leadership and collaborates with multiple departments to ensure correct patient access processing.

Responsibilities include insurance verification, pre-registration, resolving registration discrepancies, and communicating authorization needs.

Qualifications

• High school diploma or equivalent.
• 3–5 years related work experience preferred.
• 12+ months medical billing/follow-up in hospital or clinic.
• Familiar with ICD-9/CPT coding and payer verification.
• Strong written and verbal communication; proper grammar.
• Proficient keyboarding skills.

Responsibilities

• Performs insurance verification for active policy, confirmation of benefits or authorization requirements.
• Reviews and updates registration discrepancies.
• Communicates authorization requirements to staff to ensure services are properly authorized.
• Works with various departments on patient access related information.
• Conducts pre-registration and insurance verification for CHKDHS services.
• Provides coverage to assigned registration locations as needed.
• Functions as Patient Account Tech I as necessary.
• Performs other duties as assigned.

Skills

Interpersonal skills

Communication

Keyboarding

Travel flexibility

Education

High school diploma or equivalent

Tools

ICD-9/CPT coding

Job description

The Patient Access Technician at Children's Hospital of The King's Daughters Services (CHKDHS) supports the revenue cycle by accurately collecting data, documenting it, and retrieving information from computerized systems. Reports to department leadership and collaborates with multiple departments to ensure correct patient access processing.

Responsibilities include insurance verification, pre-registration, resolving registration discrepancies, and communicating authorization needs.