Patient Access & Revenue Cycle Specialist

Children's Hospital of The King's Daughters; Norfolk (VA); Presencial; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

Children's Hospital of The King’s Daughters in Norfolk, VA is seeking a Patient Access Technician to support the patient care team with clerical duties, data collection, and liaisoning for medical support services.

You will assist with patient registration, insurance verification, co-payment collection, and data entry, ensuring accurate information and smooth revenue cycle operations across service locations.

Qualificações

• High school diploma or equivalent required.
• 2–3 years related work experience preferred.
• Minimum of six months customer service experience required, preferably in a healthcare setting.
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology preferred.
• Interpersonal skills necessary to exchange information clearly in oral and written form with proper grammar, spelling and punctuation.
• Proficiency in computer keyboarding skills required.
• Must be able to travel to varying work locations as needed.

Responsabilidades

• Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
• Facilitates the revenue cycle process including patient registration, insurance verification, co-payment collection, authorization data entry and billing inquiries.
• Works collaboratively with various departments on patient access information.
• Conducts pre-registration and insurance verification for CHKDHS services.
• Provides coverage to assigned registration locations including those outside primary work location or by task assignment based on operational needs.
• Performs other duties as assigned.

Conhecimentos

Customer service

Interpersonal skills

Medical terminology

ICD-9/CPT coding

Typing / keyboarding

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Children's Hospital of The King’s Daughters in Norfolk, VA is seeking a Patient Access Technician to support the patient care team with clerical duties, data collection, and liaisoning for medical support services.

You will assist with patient registration, insurance verification, co-payment collection, and data entry, ensuring accurate information and smooth revenue cycle operations across service locations.