Patient Access Specialist II – Billing & Scheduling

Catholic Health Initiatives; Bryan (TX); On-site; USD 48,224,000 - 68,111,000; Full time

Job summary

Catholic Health Initiatives seeks a Patient Access Representative to manage patient intake and administrative duties in our clinic. You will greet patients, verify insurance, collect payments, schedule appointments, and coordinate referrals and authorizations.

The role requires strong customer service, knowledge of billing procedures and medical terminology, and the ability to communicate clearly with patients and staff. Join our team to support efficient, compassionate care delivery.

Qualifications

• High School Diploma or GED required upon hire.
• Minimum of one year of experience required upon hire.
• None required upon hire.

Responsibilities

• Interacts with patients in person and by phone to check in/out and schedule appointments.
• Collects data and payments, validates insurance, processes referrals and authorizations.
• Counsels patients on third‑party coverage and billing procedures; explains patient responsibility estimates.

Skills

Customer service

Critical thinking

Insurance knowledge

Billing knowledge

Medical terminology

Education

High School Diploma

High School GED

Job description

Catholic Health Initiatives seeks a Patient Access Representative to manage patient intake and administrative duties in our clinic. You will greet patients, verify insurance, collect payments, schedule appointments, and coordinate referrals and authorizations.

The role requires strong customer service, knowledge of billing procedures and medical terminology, and the ability to communicate clearly with patients and staff. Join our team to support efficient, compassionate care delivery.