Patient Access Specialist I - Scheduling and Billing

Cedars-Sinai; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Cedars-Sinai seeks a Patient Access Representative I to welcome patients and facilitate access to care across inpatient, outpatient, and emergency services.

The role involves cross-training across Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Registration, with responsibility for insurance eligibility verification and patient estimates.

Qualifications

• High School Diploma or GED required.
• Assoc. degree in Hospital Administration or equivalent preferred.
• 1 year of customer service experience required.
• 1 year of healthcare experience in Patient Access or Revenue Cycle preferred.

Responsibilities

• Performs Patient Access activities including Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival/Registration.
• Verifies insurance eligibility and benefits; explains patient estimates and collects applicable fees.
• Assigns and verifies MRN with adherence to Patient Identification Policy.
• Explains registration and consent forms and ensures patient confidentiality.
• Maintains compliance with state, federal, and regulatory requirements relevant to admissions.

Skills

Customer service

Education

High School Diploma/GED

Associates degree in Hospital Administration

Job description

Cedars-Sinai seeks a Patient Access Representative I to welcome patients and facilitate access to care across inpatient, outpatient, and emergency services.

The role involves cross-training across Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Registration, with responsibility for insurance eligibility verification and patient estimates.