Patient Access Specialist I - Scheduling & Billing

Highmark Health; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Coordinator I to support Harmony operations with hybrid scheduling, preregistration, and financial clearance. You will verify benefits, collect estimates, and assist with referrals to ensure smooth patient access.

The role emphasizes accurate data entry, patient communication, and adherence to HIPAA and company policies, with a focus on delivering a positive patient experience.

Qualifications

• Minimum high school diploma or GED or equivalent experience.
• One year of related experience preferred, ideally in medical, financial, or customer service.
• Experience operating a PC and basic software applications.

Responsibilities

• Perform scheduling, preregistration, and demographic data validation.
• Verify insurance information and required authorizations/referrals.
• Identify patient financial responsibilities and process estimates/collections.
• Deliver positive patient experience and maintain professional relationships with patients and providers.
• Adhere to policies and complete required training.

Skills

Customer service

Medical terminology

Insurance verifications

Call center experience

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access Coordinator I to support Harmony operations with hybrid scheduling, preregistration, and financial clearance. You will verify benefits, collect estimates, and assist with referrals to ensure smooth patient access.

The role emphasizes accurate data entry, patient communication, and adherence to HIPAA and company policies, with a focus on delivering a positive patient experience.