Patient Access Specialist I: Registration & Revenue Support

rivhs; Williamsburg (VA); Sur place; USD 22 000 - 29 000; Plein temps

Résumé du poste

rivhs is seeking a Patient Access Representative in Williamsburg, VA to register patients, ensure complete and accurate demographic and financial data, and support the Revenue Cycle with compliant patient identification practices. The role emphasizes high-quality customer service, data integrity, and adherence to EMTALA requirements.

Responsibilities include registering patients, handling inquiries, processing payments, and ensuring confidentiality of patient PHI.

Qualifications

• High school diploma or GED required.
• 1 year Billing/Customer Service/Patient Registration experience preferred.
• Certified Healthcare Access Associate (CHAA) within 1 year preferred.

Responsabilités

• Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
• Ensures all necessary demographic and financial data are obtained and documented into the system.
• Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
• Works daily reports and account work queues to ensure the integrity of the registration data.
• Handles patient inquiries related to registration.
• Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
• Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
• Completes forms and collects documents as needed based on the registration type.

Connaissances

Customer service

Billing

Data entry

Formation

High School Diploma or GED

Description du poste

rivhs is seeking a Patient Access Representative in Williamsburg, VA to register patients, ensure complete and accurate demographic and financial data, and support the Revenue Cycle with compliant patient identification practices. The role emphasizes high-quality customer service, data integrity, and adherence to EMTALA requirements.

Responsibilities include registering patients, handling inquiries, processing payments, and ensuring confidentiality of patient PHI.