Patient Access Specialist: Fast, Accurate Registration

101 Riverside Hospital, Inc.; Williamsburg (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Williamsburg, VA is seeking a Patient Access Registrar to register patients and manage related data with strong customer service. You will handle demographic and financial information, ensure patient safety, and maintain PHI confidentiality.

Responsibilities include processing daily reports, addressing registration inquiries, handling payments for Time of Service, and ensuring EMTALA compliance in ED and obstetrics contexts.

Qualifications

• Education: High School Diploma or GED (Required).
• Experience: 1 year Billing/Customer Service/Patient Registration (Preferred).
• Licenses/Certifications: CHAA within 1 year (Preferred).

Responsibilities

• Obtains or validates patient information and registers patients into the software system, with high level of customer service.
• Ensures all necessary demographic and financial data are obtained and documented.
• Maintains patient safety through correct patient identification practices.
• Maintains confidentiality of patient PHI.
• Works daily reports and account work queues to ensure data integrity.
• Handles patient inquiries related to registration.
• Calculates payment information, accepts funds and credit accounts for Time of Service collections.
• Ensures EMTALA rules and regulations are adhered to when registering patients through ED and Obstetrics.
• Completes forms and collects documents as needed based on registration type.

Skills

Customer service

Data entry

Regulatory compliance

Education

High School Diploma or GED

Job description

Riverside Health System in Williamsburg, VA is seeking a Patient Access Registrar to register patients and manage related data with strong customer service. You will handle demographic and financial information, ensure patient safety, and maintain PHI confidentiality.

Responsibilities include processing daily reports, addressing registration inquiries, handling payments for Time of Service, and ensuring EMTALA compliance in ED and obstetrics contexts.