Patient Access Coordinator (Part-Time) – Registration & Billing

Riverside Health; Williamsburg (VA); Hybrid; USD 46,420,000 - 60,428,000; Part time

Job summary

Riverside Doctors' Hospital Williamsburg in Williamsburg, Virginia is seeking a Part-time Patient Access Representative (Labor Pool). You will register patients, collect demographic and financial data, and support the Revenue Cycle while ensuring patient safety and confidentiality.

Responsibilities include data validation, handling registration inquiries, processing payments, and enforcing EMTALA rules in ED and OB.

Qualifications

• High School Diploma or GED (Required).
• 1 year Billing/Customer Service/Patient Registration (Preferred).
• Certified Healthcare Access Associate (CHAA) within 1 Year (Preferred).

Responsibilities

• Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
• Ensures all necessary demographic and financial data are obtained and documented into the system.
• Maintains patient safety through the correct patient identification practices.
• Maintains strict confidentiality in all matters relating to patient PHI.
• Works daily reports and account work queues to ensure the integrity of the registration data.
• Handles patient inquiries related to registration.
• Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
• Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
• Completes forms and collects documents as needed based on the registration type.

Skills

Customer service

Patient registration

Education

High School Diploma or GED

Job description

Riverside Doctors' Hospital Williamsburg in Williamsburg, Virginia is seeking a Part-time Patient Access Representative (Labor Pool). You will register patients, collect demographic and financial data, and support the Revenue Cycle while ensuring patient safety and confidentiality.

Responsibilities include data validation, handling registration inquiries, processing payments, and enforcing EMTALA rules in ED and OB.