Patient Access Specialist I: Registration & Insurance

Nemours-Children; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Top-quartile pay

Annual incentive

Comprehensive benefits

403(b) with match

Licensure & CME allowance

PSLF eligibility

No state income tax in Florida

Job summary

Nemours is seeking a Patient Access Specialist I (FULL-TIME) to join our Nemours Children's Health team in Orlando, Florida. This role handles registration, verifies insurance benefits, and collects patient responsibilities at service time to ensure accurate billing and compliance.

Responsibilities include updating demographics, PCP/referral details, explaining forms, and supporting the Patient Financial Services team.

Qualifications

• Healthcare experience and customer service experience preferred.
• Medical Office/Call Center exposure.
• Travel to other locations required.

Responsibilities

• Handle registration and verify insurance benefits; estimate financial responsibility.
• Verify demographics, insurance, PCP/referral; collect patient balances.
• Register admissions and support pre-registration as needed.
• Maintain HIPAA privacy and confidentiality.
• Resolve patient accounts and clear workqueues as assigned.
• Cross-train to support Patient Financial Services.
• Collaborate with clinical partners and attend department trainings.
• Travel to other locations as required.
• All other duties as assigned by supervisor or manager.

Skills

Healthcare experience

Customer service experience

Education

High School Diploma

Job description

Nemours is seeking a Patient Access Specialist I (FULL-TIME) to join our Nemours Children's Health team in Orlando, Florida. This role handles registration, verifies insurance benefits, and collects patient responsibilities at service time to ensure accurate billing and compliance.

Responsibilities include updating demographics, PCP/referral details, explaining forms, and supporting the Patient Financial Services team.