Patient Access Specialist I (Registration & Benefits)

Nemours in; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Incentive plan

Benefits package

403B with match

CME and dues

Job summary

Nemours Children's Health in Orlando, Florida, seeks a Patient Access Specialist I (FULL-TIME) to join the Patient Services ED. The role supports registration, insurance verification, and financial counseling in a pediatric hospital setting.

The position emphasizes accurate data collection, effective patient communication, and compliance with HIPAA while collaborating with clinical partners and other departments to ensure smooth patient flow.

Qualifications

• High School Diploma required.
• Healthcare experience and customer service experience preferred.
• Medical Office/Call Center experience.
• Must have the ability to work a flexible schedule.
• Travel to other locations required.

Responsibilities

• Register patients and verify demographics and insurance information.
• Explain forms and collect any patient responsibility or balances at visit.
• Ensure accurate financial assessments and benefits verification.
• Cross-cover registration functions within the Patient Financial Services dept as needed.
• Maintain HIPAA privacy and secure confidential information.
• Coordinate with clinical partners to support smooth patient access operations.

Skills

Healthcare experience

Customer service

Travel flexibility

Education

High School Diploma

Job description

Nemours Children's Health in Orlando, Florida, seeks a Patient Access Specialist I (FULL-TIME) to join the Patient Services ED. The role supports registration, insurance verification, and financial counseling in a pediatric hospital setting.

The position emphasizes accurate data collection, effective patient communication, and compliance with HIPAA while collaborating with clinical partners and other departments to ensure smooth patient flow.