Patient Access Specialist I: Registration & Insurance

musc; Georgia; On-site; USD 21,000 - 34,000; Full time

Job summary

MUHA (Medical University Hospital Authority) is seeking a Patient Access/Admissions professional to process preadmission and admission demographic and insurance data, entering information into the hospital system and ensuring data accuracy.

You will liaise with patients, financial counselors and patient accounting, and support registration workflows while adhering to MUSC policies and procedures.

Qualifications

• High school diploma with 1 year experience in customer service, health care or a business related field.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Assist with registration procedures and provide customer service guidance to patients.
• Serve as a subject matter expert on patient access workflows, policies, and procedures.
• Coordinate patient flow, scheduling and check-in processes for efficient registration.
• Handle escalated patient inquiries or issues and provide solutions.
• Collaborate with clinical departments to address patient care needs and access processes.
• Conduct quality assurance audits of registration data for accuracy and compliance.

Skills

Customer service

Insurance verification

Registration procedures

Education

High school diploma

Tools

Hospital information systems

Word processing

Job description

MUHA (Medical University Hospital Authority) is seeking a Patient Access/Admissions professional to process preadmission and admission demographic and insurance data, entering information into the hospital system and ensuring data accuracy.

You will liaise with patients, financial counselors and patient accounting, and support registration workflows while adhering to MUSC policies and procedures.