On-Site Patient Access & Scheduling Associate

University of Miami; Plantation (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 1 (On-Site) in Florida to register patients for clinical services, verify benefits, and collect payments. The role involves obtaining insurance data, IDs, and referrals, explaining HIPAA and financial liability, and guiding patients through required forms.

The position emphasizes accurate data entry, effective communication, and discretion with confidential information, supporting a busy academic health system.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of relevant experience.
• Ability to handle confidential information with discretion.

Responsibilities

• Registers patients for clinical services and verifies insurance benefits.
• Obtains copies of insurance cards, driver’s license, and referrals.
• Explains consent, financial liability, and HIPAA; obtains signed forms.
• Instructs patients to complete required questionnaires.
• Schedules and edits appointments and records no-shows accurately.
• Reconciles vouchers and routes them to the appropriate area.
• Answers calls and handles inquiries or redirects as needed.

Skills

Data entry

Effective communication

Confidentiality

Education

High school diploma or equivalent

Job description

University of Miami is seeking a Patient Access Representative 1 (On-Site) in Florida to register patients for clinical services, verify benefits, and collect payments. The role involves obtaining insurance data, IDs, and referrals, explaining HIPAA and financial liability, and guiding patients through required forms.

The position emphasizes accurate data entry, effective communication, and discretion with confidential information, supporting a busy academic health system.