Patient Access Specialist I - Call Center & Scheduling

Hutchinson Clinic P A; Hutchinson (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Hutchinson Clinic P A is seeking a customer service-focused professional to join our call center team in Hutchinson, KS. The role involves scheduling appointments, collecting patient demographics, and ensuring efficient communication with providers and departments.

The ideal candidate will have prior call center or customer service experience, a High School diploma or GED, and basic computer skills (Word and Outlook). Training and a collaborative team environment are provided.

Qualifications

• Experience: Previous call center or other customer service experience preferred.
• Education: High School Education or GED equivalent.
• Basic computer skills which enable the entry and retrieval of data including the use of Microsoft Word and Outlook.

Responsibilities

• Provide positive and professional impression when contacting the clinic.
• Schedule patient appointments using Noble communications system per protocol.
• Provide information, take and distribute messages, and direct calls to appropriate departments.

Skills

Speaking clearly

Service orientation

Customer focus

MS Word

Outlook

Education

High School diploma or GED

Job description

Hutchinson Clinic P A is seeking a customer service-focused professional to join our call center team in Hutchinson, KS. The role involves scheduling appointments, collecting patient demographics, and ensuring efficient communication with providers and departments.

The ideal candidate will have prior call center or customer service experience, a High School diploma or GED, and basic computer skills (Word and Outlook). Training and a collaborative team environment are provided.