Patient Access Scheduler - Elevate Patient Experience

HealthPartners; Hutchinson (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

HealthPartners in Hutchinson, MN is hiring a Patient Access Scheduler to ensure a positive patient experience by collecting demographic and financial information and guiding patients through the care process. The role supports Hutchinson Health's goals and complies with regulatory standards.

The schedule is Monday–Friday with one weekend every five weeks; duties include scheduling appointments, registering patients, collecting copays, verifying insurance eligibility, handling inquiries, and

Qualifications

• Must be able to type accurately.
• Working knowledge of fax, copy machines and computers.
• Ability to greet the public pleasantly in person and on the phone.
• Ability to work under pressure and at a fast pace with a positive attitude.

Responsibilities

• Schedules appointments per protocol.
• Registers patients including demographic and insurance information; collects copay as appropriate.
• Verifies patient insurance eligibility.
• Escorts patients to point of care and provides excellent customer service.
• Handles inquiries from patients and visitors and responds to messages.
• Prepares and distributes paperwork to appropriate service areas; assists with training.

Skills

Typing

Customer service

Reception

Communication under pressure

Education

Medical secretarial or business training

Tools

Fax machines

Copy machines

Computers

Job description

HealthPartners in Hutchinson, MN is hiring a Patient Access Scheduler to ensure a positive patient experience by collecting demographic and financial information and guiding patients through the care process. The role supports Hutchinson Health's goals and complies with regulatory standards.

The schedule is Monday–Friday with one weekend every five weeks; duties include scheduling appointments, registering patients, collecting copays, verifying insurance eligibility, handling inquiries, and