Orthopedic Clinic Scheduler & Patient Access Pro

Hutchinson Health; Hutchinson (MN); On-site; USD 37,000 - 48,000; Full time

Job summary

HealthPartners is seeking a Patient Access Scheduler to join our team in Hutchinson, MN. The role focuses on delivering a positive patient experience by collecting demographic and financial information, scheduling appointments, and ensuring alignment with regulatory requirements.

You will support various service areas and contribute to efficient patient flow. This position emphasizes accurate data collection, insurance verification, and courteous, professional interactions with patients and

Qualifications

• Experience in medical scheduling or patient access is preferred.
• Ability to collect demographic and financial information accurately.
• Strong communication and interpersonal skills with patients and staff.

Responsibilities

• Greet patients and escort to care areas; provide excellent customer service.
• Schedule appointments per protocol and manage queues.
• Validate demographic and insurance information; collect copays when applicable.
• Handle patient inquiries and assist with paperwork and consents.

Skills

Customer service

Phone & in-person greeting

Scheduling appointments

Data entry

Insurance eligibility

Education

Medical secretary training

Tools

Office equipment (fax, copier)

MS Office

Job description

HealthPartners is seeking a Patient Access Scheduler to join our team in Hutchinson, MN. The role focuses on delivering a positive patient experience by collecting demographic and financial information, scheduling appointments, and ensuring alignment with regulatory requirements.

You will support various service areas and contribute to efficient patient flow. This position emphasizes accurate data collection, insurance verification, and courteous, professional interactions with patients and