Imaging Patient Access & Registration Specialist

Hugh Chatham Memorial Hospital; Greenfield (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Education assistance

Job summary

Advocate Health in Wisconsin is seeking an attentive Registration Specialist for Imaging Services. The role involves creating and maintaining the patient’s electronic health record, verifying insurance data, collecting co-pays, and educating patients about coverage and portals.

The position emphasizes HIPAA compliance, high-volume workflow management, and exceptional customer service in a fast-paced setting. Training and collaboration with clinical staff are required.

Qualifications

• High School Diploma or GED required.
• Demonstrates Advocate Health values and behaviors.
• Strong communication and customer service skills.

Responsibilities

• Creates the initial electronic health record foundational to the patient medical record.
• Verifies demographic, guarantor, and insurance information and collects payments.
• Educates patients about insurance coverage and financial responsibilities.
• Maintains confidentiality in accordance with HIPAA.
• Monitors EHR work queues and supports department operations.
• May schedule appointments and assist with patient portal education.

Skills

HIPAA compliance

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Advocate Health in Wisconsin is seeking an attentive Registration Specialist for Imaging Services. The role involves creating and maintaining the patient’s electronic health record, verifying insurance data, collecting co-pays, and educating patients about coverage and portals.

The position emphasizes HIPAA compliance, high-volume workflow management, and exceptional customer service in a fast-paced setting. Training and collaboration with clinical staff are required.