Patient Access Specialist I

Nwregionalheart; Fort Bragg (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Adventist Health Mendocino County in Fort Bragg, CA, seeks an administrative associate for patient registration and reception. You will greet patients, verify information, schedule appointments and support patient care coordination.

The role requires HIPAA compliance, accurate data entry and teamwork in a community hospital setting. Prior front desk or physician office experience is preferred, with a High School or GED required.

Qualifications

• High School education or GED required; Associate degree or related experience preferred.
• One year of physician office, hospital patient registration or patient accounting experience preferred.

Responsibilities

• Greet and register patients, ensure completion of required documents, and update demographic, insurance and financial information.
• Provide copies of documents to patients and assist with scheduling appointments and physician referrals.
• Answer and direct calls and secure messages via the EHR; verify eligibility and collect payments due.
• Balance patient payments and secure money and courier to Business Office; maintain HIPAA confidentiality.

Skills

Patient registration

Customer service

HIPAA compliance

Education

High School / GED

Associate degree preferred

Job description

Adventist Health Mendocino County in Fort Bragg, CA, seeks an administrative associate for patient registration and reception. You will greet patients, verify information, schedule appointments and support patient care coordination.

The role requires HIPAA compliance, accurate data entry and teamwork in a community hospital setting. Prior front desk or physician office experience is preferred, with a High School or GED required.