Per Diem Patient Access Coordinator – Fort Bragg

Adventist Health; Fort Bragg (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Adventist Health Mendocino Coast is seeking an Access Coordinator I for a per diem with 10-hour variable shifts onsite at Fort Bragg, CA. Performs general administrative duties, patient registration, and customer service while coordinating patient requests and providing care support.

Responsibilities include greeting patients, updating demographics and insurance information, scheduling appointments, handling calls via EHR, and ensuring HIPAA compliance.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• One year physician office, hospital patient registration or patient accounting experience: Preferred

Responsibilities

• Greeting and registering patients, updating patient demographic, insurance and financial information, providing copies of documents to patients, scheduling patient appointments, completing physician referrals and assisting patients with questions and requests.
• Answers and directs incoming calls and secure messages via the EHR. Schedules patients for appointments. Makes appointment reminder calls. Verifies eligibility for services and collects payment amounts due.
• Organizes patient Outguides for next day appointments noting bad debt, authorization and other pertinent information. Balances patient payments and money box on a daily basis and couriers patient collections to the Business Office safe.
• Follows established clinic policies and procedures, including confidentiality requirements as set forth by HIPAA and Adventist Health.
• Supports an environment of teamwork, professional communication, excellent “customer service” and efficiency.
• Performs other job-related duties as assigned.

Skills

Customer service

Telephone handling

HIPAA knowledge

Education

High School Diploma or GED

Associate/Technical Degree

Tools

EHR system

Patient registration software

Job description

Adventist Health Mendocino Coast is seeking an Access Coordinator I for a per diem with 10-hour variable shifts onsite at Fort Bragg, CA. Performs general administrative duties, patient registration, and customer service while coordinating patient requests and providing care support.

Responsibilities include greeting patients, updating demographics and insurance information, scheduling appointments, handling calls via EHR, and ensuring HIPAA compliance.