Patient Access & Registration Coordinator

Socket.dev; Fort Bragg (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Adventist Health Mendocino County is seeking a detail-oriented administrative assistant to greet patients, register visits and coordinate information for clinicians in Fort Bragg.

This role supports patient access, verifies demographics and insurance, schedules appointments, and handles inquiries while upholding HIPAA standards and excellent customer service. Previous experience in a physician office or hospital setting is preferred.

Qualifications

• Preferred: High School Education/GED or equivalent.
• Preferred: Associate’s/Technical Degree or equivalent combination of education/related experience.
• Preferred: One year physician office, hospital patient registration or patient accounting experience.

Responsibilities

• Greet and register patients, ensuring completion of required patient documents and updating patient demographic/insurance information.
• Answer and direct incoming calls and secure messages via the EHR; schedule appointments and verify eligibility for services.
• Balance patient payments and assist with collections as needed; maintain confidentiality per HIPAA and organizational policies.
• Support teamwork and professional communication to ensure excellent customer service and efficiency.

Education

High School Education/GED or equivalent: Preferred

Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

One year physician office, hospital patient registration or patient accounting experience: Preferred

Job description

Adventist Health Mendocino County is seeking a detail-oriented administrative assistant to greet patients, register visits and coordinate information for clinicians in Fort Bragg.

This role supports patient access, verifies demographics and insurance, schedules appointments, and handles inquiries while upholding HIPAA standards and excellent customer service. Previous experience in a physician office or hospital setting is preferred.