Patient Access Specialist - Hybrid, Central Scheduling

Adena Health System; Chillicothe (OH); Hybrid; USD 19,000 - 30,000; Full time

Job summary

Adena Health System is seeking a Patient Access Representative to join the Call Center/Central Scheduling team. The role supports scheduling, pre-registration, and registration for all services, using EPIC or phone to collect demographics, insurance and billing data.

The position emphasizes service, organization and teamwork in a hybrid work setting. The ideal candidate has a High School Diploma or GED, a valid Ohio driver's license, and at least 6 months in hospital clerical or customer service

Qualifications

• High School Diploma or GED required.
• Valid Ohio Driver’s License.
• 6 months experience in a hospital clerical, general clerical or customer service related position.

Responsibilities

• Assist patients, clinic staff or other clinical staff to schedule, pre-register, register for all services. Use EPIC or phone to gather demographic, insurance and financial data and ensure precert/authorization and other information for billing.
• Interact with clinicians in ER, outpatient and clinics to ensure timely patient care and collect at time of service copays/deductibles.

Skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

Job description

Adena Health System is seeking a Patient Access Representative to join the Call Center/Central Scheduling team. The role supports scheduling, pre-registration, and registration for all services, using EPIC or phone to collect demographics, insurance and billing data.

The position emphasizes service, organization and teamwork in a hybrid work setting. The ideal candidate has a High School Diploma or GED, a valid Ohio driver's license, and at least 6 months in hospital clerical or customer service