Patient Access Specialist - High-Impact Scheduling

Oregon Health & Science University; Portland (OR); On-site; USD 48,000 - 60,000; Full time

Job summary

A leading academic medical center in Portland is seeking a PAS Resource Specialist to serve as the first point of contact for patients. The role includes scheduling appointments, managing patient information, and providing excellent customer service. Ideal candidates will have experience in medical settings, a strong customer service orientation, and excellent communication skills. Join a dedicated team focused on improving patient access and experience in a fast-paced environment.

Qualifications

• One year of experience in a medical office setting with high-volume direct patient contact and scheduling.
• Thorough knowledge of PAS policies and procedures.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule high volume patient appointments and procedures.
• Serve as a liaison and information resource for physicians and nursing staff.
• Conduct patient verification by collecting and entering demographic and insurance information.

Skills

Customer service orientation

Excellent verbal and written communication skills

Team-centered collaboration

Basic computer skills

Tools

Epic systems

Microsoft Office

Job description

A leading academic medical center in Portland is seeking a PAS Resource Specialist to serve as the first point of contact for patients. The role includes scheduling appointments, managing patient information, and providing excellent customer service. Ideal candidates will have experience in medical settings, a strong customer service orientation, and excellent communication skills. Join a dedicated team focused on improving patient access and experience in a fast-paced environment.