Patient Access Specialist – Healthcare Front Desk

r1rcm; Somerset (KY); On-site; USD 20,000 - 26,000; Part time

Job summary

LifePoint Cumberland Hospital in Kentucky is seeking a Patient Access Representative (PRN) to be the first point of contact for patients, ensuring fast and compassionate access to care and accurate registration.

The role involves check-in, insurance verification, data entry across multiple systems, collecting co-pays, and supporting care teams to minimize delays. Requires a High School Diploma or GED and ability to pass background checks and vaccination requirements.

Qualifications

• Must have exceptional customer service.
• Strong multitasking and prioritization in a fast-paced environment.
• Experience with patient access, medical registration, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing delays in registration and answering questions clearly.
• Build trust with patients who may be ill or anxious.
• Navigate insurance plans, enter demographics and medical data, and collect co-pays.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

LifePoint Cumberland Hospital in Kentucky is seeking a Patient Access Representative (PRN) to be the first point of contact for patients, ensuring fast and compassionate access to care and accurate registration.

The role involves check-in, insurance verification, data entry across multiple systems, collecting co-pays, and supporting care teams to minimize delays. Requires a High School Diploma or GED and ability to pass background checks and vaccination requirements.