Patient Access Specialist – Front Desk (PRN)

R1 RCM; Somerset (KY); On-site; USD 19,000 - 26,000; Part time

Job summary

R1 RCM is seeking a Patient Access Representative in the Somerset, KY area to serve as the first contact for patients, ensuring quick, compassionate registration and care access. You’ll work across systems to register patients and gather accurate information.

You will handle insurance verification, collect co-pays, and support the care team to maintain efficient patient flow in a high-volume environment. Training and growth opportunities are provided.

Qualifications

• Minimum high school education or equivalent required.
• Strong interpersonal and communication skills for patient interactions.
• Ability to stay calm and professional in a fast-paced healthcare setting.

Responsibilities

• Provide exceptional customer service to patients and families during check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Assist with registration to minimize delays and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Navigate insurance plans, verify eligibility, and collect co-pays as needed.
• Participate in training and grow within the healthcare access team.

Skills

Exceptional customer service

Multitasking

Attention to detail

Effective communication

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Patient Access Representative in the Somerset, KY area to serve as the first contact for patients, ensuring quick, compassionate registration and care access. You’ll work across systems to register patients and gather accurate information.

You will handle insurance verification, collect co-pays, and support the care team to maintain efficient patient flow in a high-volume environment. Training and growth opportunities are provided.