Patient Access Specialist — Healthcare Concierge

R1 RCM, Inc.; Burnet (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Burnet, TX. You will be the first point of contact for patients, ensuring fast, compassionate access to care and accurate registration across multiple systems.

This frontline healthcare customer service role supports patient flow and revenue cycle, with training provided if you have no healthcare background. Competitive benefits accompany the base pay range.

Qualifications

• Exceptional customer service experience and interpersonal skills.
• Strong communication and professionalism in a fast-paced environment.
• Ability to multitask and prioritize with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Background in patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration to support timely access to care.
• Build trust with patients during stressful moments.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Burnet, TX. You will be the first point of contact for patients, ensuring fast, compassionate access to care and accurate registration across multiple systems.

This frontline healthcare customer service role supports patient flow and revenue cycle, with training provided if you have no healthcare background. Competitive benefits accompany the base pay range.