Patient Access Navigator

R1 RCM Holdco Inc.; Bastrop (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Bastrop, TX is seeking a Patient Access Representative to be the first point of contact for patients, providing fast, compassionate access to care while supporting registration across multiple systems.

You will handle phone inquiries, collect information, explain insurance details and collaborate with care teams; no healthcare background needed as training is provided, with a schedule Wed-Sun evenings.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Professionalism in a fast-paced environment.
• Ability to multitask with high attention to detail.
• Shift-forward flexibility based on patient needs.
• Background check, drug test and vaccination requirements.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Provide timely access to care and explain insurance details.
• Build trust with patients during stressful moments.
• Collaborate with nurses, physicians and care teams.
• Training provided if you have no healthcare background.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Bastrop, TX is seeking a Patient Access Representative to be the first point of contact for patients, providing fast, compassionate access to care while supporting registration across multiple systems.

You will handle phone inquiries, collect information, explain insurance details and collaborate with care teams; no healthcare background needed as training is provided, with a schedule Wed-Sun evenings.