Patient Access Specialist: Front-End Revenue Champion

University of Miami; United States; On-site; USD 38,000 - 62,000; Full time

Job summary

The University of Miami, Bascom Palmer Eye Institute, seeks a on-site Patient Access Specialist in Plantation, FL. This role coordinates front-end revenue cycle duties, verifies insurance, collects payments, and supports clinic operations to ensure a smooth patient experience.

Candidates should have at least 3 years of relevant experience and strong data entry skills. As a patient-facing role, staff must maintain HIPAA compliance, demonstrate compassion, and handle high-volume inquiries with

Qualifications

• Education: High school diploma or equivalent.
• Knowledge, Skills, and Attitudes: strong data entry, effective communication, and discretion.
• Ability to handle multiple tasks and maintain patient confidentiality.

Responsibilities

• Obtains and enters demographic, financial, and clinical data for financial clearance.
• Verifies insurance eligibility and obtains missing information.
• Notifies patients of liabilities prior to service and collects funds.
• Maintains records and documentation in the system of record.
• Serves as a lead resource for Patient Services staff and supports front-end revenue cycle.

Skills

Data entry

Effective communication

HIPAA compliance

Confidentiality

Attention to detail

Multitasking

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

The University of Miami, Bascom Palmer Eye Institute, seeks a on-site Patient Access Specialist in Plantation, FL. This role coordinates front-end revenue cycle duties, verifies insurance, collects payments, and supports clinic operations to ensure a smooth patient experience.

Candidates should have at least 3 years of relevant experience and strong data entry skills. As a patient-facing role, staff must maintain HIPAA compliance, demonstrate compassion, and handle high-volume inquiries with