On-Site Patient Access Specialist - Front-Office & Revenue

University of Miami; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Miami in Miami, FL, seeks a Patient Access Specialist (On-Site) to support front end revenue cycle and clinic operations, enhancing the patient experience.

Responsibilities include collecting demographics and insurance details, verifying coverage, coordinating authorizations, and leading junior staff while promoting compassionate service. The role requires a High school diploma and 3+ years of related experience.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of relevant experience.
• Strong data entry and attention to detail.
• Effective oral and written communication.
• Ability to handle confidential information with discretion.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information for financial clearance.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance eligibility and notifies relevant parties in case of issues.
• Maintains records and documentation in the system of record.
• Serves as a lead resource for lower-level Patient Services staff.

Skills

Data entry

Effective communication

Discretion with confidential info

Prioritization under pressure

Interpersonal skills

Multitasking

Relationship building

Attention to detail

Education

High school diploma or equivalent

Job description

The University of Miami in Miami, FL, seeks a Patient Access Specialist (On-Site) to support front end revenue cycle and clinic operations, enhancing the patient experience.

Responsibilities include collecting demographics and insurance details, verifying coverage, coordinating authorizations, and leading junior staff while promoting compassionate service. The role requires a High school diploma and 3+ years of related experience.