Patient Access Lead - Front End Revenue & Scheduling

University of Miami; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

University of Miami seeks an On-Site Patient Access Specialist to support front end revenue cycle and clinic operations. You will obtain and verify demographic, financial, and insurance details to secure financial clearance for scheduled accounts, while coordinating with scheduling and clinical teams to optimize patient flow.

The role requires strong attention to detail, discretion with confidential information, and at least 3 years of relevant experience.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of relevant experience.
• Knowledge of basic accounting principles.
• Ability to handle confidential information with discretion.

Responsibilities

• Collect and enter demographic, financial, and clinical information for financial clearance.
• Contact patients' families or physicians for missing insurance details.
• Verify insurance and eligibility; notify patient and physician if needed.
• Coordinate with scheduling to identify add-on patients.
• Obtain authorizations, pre-certifications, and referrals.
• Inform patients of liabilities before service and collect funds.
• Maintain accurate records and documentation in the system.
• Serve as lead resource for lower level staff.
• Adhere to policies and safeguard university assets.

Skills

Attention to detail

Communication

Confidential data handling

Team collaboration

Education

High school diploma or equivalent

Job description

University of Miami seeks an On-Site Patient Access Specialist to support front end revenue cycle and clinic operations. You will obtain and verify demographic, financial, and insurance details to secure financial clearance for scheduled accounts, while coordinating with scheduling and clinical teams to optimize patient flow.

The role requires strong attention to detail, discretion with confidential information, and at least 3 years of relevant experience.