Patient Access Specialist - Front Desk, Scheduling & Billing

Geisinger; Scranton (Lackawanna County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Full health, dental and vision benefits from day one

Tuition reimbursement up to $5,000 per year

Generous paid time off (PTO) plan

Employee Assistance Program (EAP)

Job summary

Geisinger in Scranton is hiring for a front line support role responsible for coordinating office activities and supporting the patient check-out process. The position involves greeting and registering incoming patients, verifying demographics, and managing financial communications.

Successful candidates will have a High School Diploma or equivalent, ideally with related experience in a healthcare environment. Full benefits from day one and opportunities for professional development are included.

Qualifications

• Minimum of 1 year of related work experience preferred.
• Ability to complete patient check-in procedures and communicate effectively.

Responsibilities

• Check in patients for appointments and verify demographics.
• Collect fees and communicate financial obligations to patients.
• Assist with scheduling follow-up appointments and referrals.

Skills

Customer Service

Record Maintenance

Insurance Verification

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger in Scranton is hiring for a front line support role responsible for coordinating office activities and supporting the patient check-out process. The position involves greeting and registering incoming patients, verifying demographics, and managing financial communications.

Successful candidates will have a High School Diploma or equivalent, ideally with related experience in a healthcare environment. Full benefits from day one and opportunities for professional development are included.