Patient Access Specialist - Front Desk & Scheduling

Baptist Health; Corbin (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Retirement with Company Match

Paid Time Off

Maternity/Paternity Leave

Short/Long Term Disability

Life Insurance

Tuition Reimbursement

Job summary

Baptist Health in Corbin, KY, is seeking a Patient Access representative to perform front office duties and ensure accurate registration of patients and insurance information. The role includes greeting patients, verifying demographics, collecting payments or arranging financial counseling, and scheduling appointments to maintain smooth patient flow.

Responsibilities also cover handling switchboard duties and medical records management.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.

Responsibilities

• Greet patients and visitors.
• Verify patients’ demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients’ out-of-pocket expense and collect payments or arrange financial counseling.
• Schedule appointments and manage patient flow.
• Operate switchboard and manage medical records.

Skills

Customer service

Clerical skills

Financial counseling

Education

High school diploma or GED

Tools

Computer skills

Job description

Baptist Health in Corbin, KY, is seeking a Patient Access representative to perform front office duties and ensure accurate registration of patients and insurance information. The role includes greeting patients, verifying demographics, collecting payments or arranging financial counseling, and scheduling appointments to maintain smooth patient flow.

Responsibilities also cover handling switchboard duties and medical records management.