Patient Access Specialist: Front Desk & Scheduling

Geisinger; Danville (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan

Wellness program

Family-friendly support

Employee Assistance Program

Job summary

Geisinger Medical Center is seeking a front-line office support role responsible for greeting and registering patients, coordinating check-in and scheduling follow-up appointments, and maintaining patient privacy in a busy department.

The role requires handling insurance information, processing payments, and providing clear communication to patients while ensuring HIPAA compliance and timely service in a hospital office environment.

Qualifications

• High school diploma or equivalent required.
• 1 year related experience preferred.
• HIPAA privacy and confidentiality knowledge preferred.

Responsibilities

• Check patients in for appointments and verify demographics.
• Manage patient wait times and communicate changes.
• Explain insurance responses and assign primary/secondary/tertiary coverage per encounter.

Skills

Clerical I

Communication

Customer Service

Office Privacy & Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center is seeking a front-line office support role responsible for greeting and registering patients, coordinating check-in and scheduling follow-up appointments, and maintaining patient privacy in a busy department.

The role requires handling insurance information, processing payments, and providing clear communication to patients while ensuring HIPAA compliance and timely service in a hospital office environment.